MessageBird incident

Intermittent HTTP 403 errors on multiple API endpoints

Minor Resolved View vendor source →

MessageBird experienced a minor incident on October 18, 2025, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2025, 06:15 PM UTC
Resolved
Oct 19, 2025, 01:33 AM UTC
Duration
7h 18m
Detected by Pingoru
Oct 18, 2025, 06:15 PM UTC

Update timeline

  1. investigating Oct 18, 2025, 06:15 PM UTC

    We are seeing intermittent HTTP 403 errors on multiple API endpoints when visiting from the US. It doesn't affect campaign sending or journey execution. We are currently investigating the cause.

  2. monitoring Oct 18, 2025, 06:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2025, 01:33 AM UTC

    This incident has been resolved.