MessageBird experienced a notice incident on October 20, 2025, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 20, 2025, 08:04 AM UTC
Our cloud provider is currently experiencing an incident that's impacting the creation of new workspaces. This issue is external to our systems, but it affects our ability to provision new environments. Existing workspaces and other services remain operational. We're monitoring the situation closely and will provide updates as our provider resolves the issue.
- monitoring Oct 20, 2025, 08:52 AM UTC
We are continuing to monitor the situation with our cloud provider. So far we have not observed any additional impact on other services.
- monitoring Oct 20, 2025, 09:31 AM UTC
The impact on our services is decreasing and we have not observed any additional issues with other services. We continue to monitor the situation closely.
- monitoring Oct 20, 2025, 10:22 AM UTC
Our cloud provider is reporting recovery across most affected services. On our side, we haven’t noticed any new issues and all services are operating normally. We continue to monitor the situation closely and will provide updates if anything changes.
- resolved Oct 20, 2025, 12:11 PM UTC
This incident has been resolved.