MessageBird incident

Some contact creation and updates experienced failures

Minor Resolved View vendor source →

MessageBird experienced a minor incident on October 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 03:09 PM UTC
Resolved
Oct 21, 2025, 07:30 AM UTC
Duration
—
Detected by Pingoru
Oct 22, 2025, 03:09 PM UTC

Update timeline

  1. resolved Oct 22, 2025, 03:09 PM UTC

    In Bird CRM, for custom contact attributes created before August 2024, updates experienced failures from flows, API, or connectors since around October 21 2025 7:30 UTC. This doesn't affect updating other attributes like standard attributes or custom attributes created after that date. This issue has been fully resolved as of October 22 2025 14:30 UTC.