MessageBird incident

Failures executing journeys, processing contact events, segmentation and campaigns

Notice Resolved View vendor source →

MessageBird experienced a notice incident on December 4, 2025, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 04:22 AM UTC
Resolved
Dec 04, 2025, 04:48 AM UTC
Duration
25m
Detected by Pingoru
Dec 04, 2025, 04:22 AM UTC

Update timeline

  1. investigating Dec 04, 2025, 04:22 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 04, 2025, 04:30 AM UTC

    The EU region is impacted

  3. monitoring Dec 04, 2025, 04:38 AM UTC

    A solution has been implemented and we are monitoring the results. No messages or data has been lost.

  4. resolved Dec 04, 2025, 04:48 AM UTC

    This incident has been resolved.