MessageBird experienced a minor incident on December 4, 2025 affecting Contacts - Europe, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Contacts - Europe
Update timeline
- investigating Dec 04, 2025, 09:19 AM UTC
We are currently investigating a degraded performance with Contacts In the EU region which impacts but is not limited to Contacts pages, Journeys and Flows.
- monitoring Dec 04, 2025, 09:31 AM UTC
We have identified the issue and a fix has been implemented. We are monitoring the situation.
- resolved Dec 04, 2025, 09:37 AM UTC
The incident has been resolved