Meridian incident

Data Processing Delays - Reporting Tools Affected

Resolved on December 11, 2025.

resolved Dec 11, 2025, 07:26 PM UTC

Between 2:11 PM and 2:23 PM Eastern, some customers accessing view.meridiankiosks.com experienced service unavailability. Monitoring alerts triggered an investigation that quickly isolated the issue to an application-level fault affecting request handling for a subset of sessions. Engineering implemented a targeted patch to remediate the fault and restore normal service.

Started
Dec 11, 2025, 07:00 PM UTC
Resolved
Dec 11, 2025, 07:00 PM UTC
Duration
–
Detected by Pingoru
Dec 11, 2025, 07:00 PM UTC

Update timeline

  1. resolved Dec 11, 2025, 07:26 PM UTC

    Between 2:11 PM and 2:23 PM Eastern, some customers accessing view.meridiankiosks.com experienced service unavailability. Monitoring alerts triggered an investigation that quickly isolated the issue to an application-level fault affecting request handling for a subset of sessions. Engineering implemented a targeted patch to remediate the fault and restore normal service.

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