Investigating Connectivity Issue
Timeline · 5 updates
- identified Mar 20, 2026, 03:39 PM UTC
We are currently investigating an issue affecting connectivity between our kiosks and a third-party system. This may impact certain transactions. To restore normal operation, we will be performing a controlled system maintenance action shortly. During this time, there may be a brief interruption in service. We will provide updates as progress is made and confirm once services are fully restored.
- identified Mar 20, 2026, 03:39 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 20, 2026, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 20, 2026, 03:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 20, 2026, 03:47 PM UTC
This incident has been resolved.