Resolved after 1 day 21 hours, on September 9, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Sep 09, 2026, 04:19 PM UTC
We are investigating reports of some kiosks displaying a blank screen. Kiosks are otherwise online and reachable. We have identified a likely cause and are working on a fix. Next update within 2 hours.
- identified Sep 09, 2026, 05:44 PM UTC
The cause has been traced to a change in Microsoft Windows Update KB5124008. Our team has applied the fix to approximately half the affected kiosks and we are currently working on fixing the remaining kiosks.
- monitoring Sep 09, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 01:54 PM UTC
This incident has been resolved.
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