Meridian incident

Voice Communications Degraded Performance

Resolved after 1 hour 41 minutes, affecting Voice and Video Conference, on March 29, 2022.

monitoring Mar 29, 2022, 01:24 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 29, 2022, 11:52 AM UTC
Resolved
Mar 29, 2022, 01:34 PM UTC
Duration
1h 41m
Detected by Pingoru
Mar 29, 2022, 11:52 AM UTC

Affected components

Voice and Video Conference

Update timeline

  1. investigating Mar 29, 2022, 11:52 AM UTC

    Engineers are investigating silent call channels being detected in some calls after the datacenter migration.

  2. monitoring Mar 29, 2022, 01:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 29, 2022, 01:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 29, 2022, 01:34 PM UTC

    Full bi-directional communication has been verified. Closing the issue.

Your product runs on more than Meridian

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →