Resolved after 2 hours 57 minutes, affecting Voice and Video Conference, on October 17, 2022.
Delivery of SMS messages from Meridian Platform has resumed across all of North America, closing.
Affected components
Update timeline
- identified Oct 17, 2022, 05:32 PM UTC
Our Engineers have identified an issue regarding upstream SMS delivery via Meridian's 800 number and are working to resolve the issue.
- monitoring Oct 17, 2022, 07:26 PM UTC
After further investigation the issue is related to 800 number compliance rule changes for international messages and does not affect US domestic SMS delivery. We have closed the ticket while we work on updating our compliance for international messages.
- resolved Oct 17, 2022, 08:29 PM UTC
Delivery of SMS messages from Meridian Platform has resumed across all of North America, closing.
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