Resolved after 2 hours 37 minutes, affecting MzeroManage Kiosk Reporting Endpoint, on May 24, 2023.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified May 24, 2023, 03:38 PM UTC
An issue has been identified with our MzeroManage Kiosk Reporting Group 1. Groups 2 and three remain operational. Some customers may be experiencing delays in kiosk reporting on the affected group.
- identified May 24, 2023, 04:26 PM UTC
Meridian engineers continue to monitor the recovery of our kiosk reporting endpoint. Currently 15% of our customers will experience a delay in reporting from kiosk and PMK endpoints.
- monitoring May 24, 2023, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 24, 2023, 04:33 PM UTC
We are continuing to monitor for any further issues.
- resolved May 24, 2023, 06:16 PM UTC
This incident has been resolved.
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