Resolved after 23 hours 11 minutes, affecting MzeroManage Kiosk Transfers Service, on October 11, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Oct 11, 2023, 07:13 PM UTC
Our engineers are currently working on an incident on mzeronet.com, which caused the files associated with Jobs to become unavailable. Impact: - mzeronet.com customers may find that the data associated with past jobs are not available. - manage.meridiankoisks.com customers are not impacted. Our engineers are working to restore jobs data from a snapshot from October 10th. This process may take up to 24 hours from now.
- monitoring Oct 12, 2023, 04:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2023, 06:25 PM UTC
This incident has been resolved.
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