Meridian incident

Data Processing Delays - Reporting Tools Affected

Resolved after 3 hours 35 minutes, affecting MzeroManage Portal Website and MzeroManage Kiosk Reporting Endpoint and 1 more, on December 27, 2023.

monitoring Dec 27, 2023, 05:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 27, 2023, 05:14 PM UTC
Resolved
Dec 27, 2023, 08:50 PM UTC
Duration
3h 35m
Detected by Pingoru
Dec 27, 2023, 05:14 PM UTC

Affected components

MzeroManage Portal WebsiteMzeroManage Kiosk Reporting EndpointMzeroManage View

Update timeline

  1. investigating Dec 27, 2023, 05:14 PM UTC

    We have detected an issue in our data processing infrastructure, which will cause lags in the reporting tools for some customers.

  2. monitoring Dec 27, 2023, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 27, 2023, 08:50 PM UTC

    This incident has been resolved.

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