Resolved after 53 minutes, affecting MzeroManage Kiosk Reporting Endpoint, on January 16, 2025.
Services have been restored, and it may take some time to clear the reporting backlog for any PMK devices affected by the outage.
Affected components
MzeroManage Kiosk Reporting Endpoint
Update timeline
- identified Jan 16, 2025, 03:35 PM UTC
We're experiencing errors related to PMKs inserting data into the MzeroManage endpoint, and we are currently looking into the issue. Some PMK systems may be affected.
- monitoring Jan 16, 2025, 03:52 PM UTC
Services have been restored, and it may take some time to clear the reporting backlog for any PMK devices affected by the outage.
- resolved Jan 16, 2025, 04:29 PM UTC
This incident has been resolved.
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