Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Major Resolved View vendor source →

Mercado Pago experienced a major incident on May 8, 2026 affecting Payment Processing, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:35 AM UTC
Resolved
May 08, 2026, 01:41 AM UTC
Duration
1h 6m
Detected by Pingoru
May 08, 2026, 12:35 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 08, 2026, 12:35 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved May 08, 2026, 01:41 AM UTC

    This incident has been resolved.