Zendesk incident

Service disruption impacting multiple products

Major Resolved View vendor source →

Zendesk experienced a major incident on May 8, 2026 affecting Search and Email and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:07 AM UTC
Resolved
May 08, 2026, 04:12 AM UTC
Duration
4h 5m
Detected by Pingoru
May 08, 2026, 12:07 AM UTC

Affected components

SearchEmailAPIDashboardOutbound CallsSupportChatVoiceAnalyticsServices

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.