Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Resolved after 1 hour, affecting Payment Processing, on May 8, 2026.

identified May 08, 2026, 12:36 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Other major vendors with incidents that started within 30 minutes of this one

Started
May 08, 2026, 12:36 AM UTC
Resolved
May 08, 2026, 01:37 AM UTC
Duration
1h
Detected by Pingoru
May 08, 2026, 12:36 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 08, 2026, 12:36 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved May 08, 2026, 01:37 AM UTC

    This incident has been resolved.

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