Menlo Security incident

An Issue has been found with web isolation in us-central1

Major Resolved View vendor source →

Menlo Security experienced a major incident on February 11, 2026 affecting North Virginia - Web Isolation (North Virginia - Web Isolation) and Iowa - Web Isolation (Iowa - Web Isolation), lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 07:37 PM UTC
Resolved
Feb 11, 2026, 09:32 PM UTC
Duration
1h 54m
Detected by Pingoru
Feb 11, 2026, 07:37 PM UTC

Affected components

North Virginia - Web Isolation (North Virginia - Web Isolation)Iowa - Web Isolation (Iowa - Web Isolation)

Update timeline

  1. investigating Feb 11, 2026, 07:37 PM UTC

    An issue has been found and is currently under investigation. Impacted customers are using the us-central1 region which is in and around Chicago and North Virginia. We are preparing options to restore traffic for customers and will update as soon as we have more information.

  2. investigating Feb 11, 2026, 08:17 PM UTC

    We have applied a workaround to mitigate issues for some customers and are investigating options for the remaining impacted customers in and around us-central1.

  3. resolved Feb 11, 2026, 09:32 PM UTC

    This incident has been resolved. We will continue to monitor. Please contact Support if you have additional questions