Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Notification Delivery Issues

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a notice incident on July 3, 2025 affecting SMS Text Message Notifications, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started: Jul 03, 2025, 01:11 PM UTC
Resolved: Jul 11, 2025, 05:42 PM UTC
Duration: 8d 4h
Detected by Pingoru: Jul 03, 2025, 01:11 PM UTC

Affected components

SMS Text Message Notifications

Update timeline

identified Jul 03, 2025, 01:11 PM UTC

We have identified an issue with SMS notification delivery. Some patients may not be receiving notifications. We are rolling out a fix which should be resolved by 10am EST.
monitoring Jul 03, 2025, 01:29 PM UTC

A fix has been deployed and we are monitoring the situation. Patients will receive notifications from an alternate number.
resolved Jul 11, 2025, 05:42 PM UTC

This incident has been resolved.