Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident
Credit Card Entry Issue
Resolved after 2 hours 4 minutes, affecting Payment Capture / Transactions, on January 15, 2026.
Authorize.net payment forms are working now and we are continuing to monitor.
Affected components
Update timeline
- investigating Jan 15, 2026, 06:59 PM UTC
Adding credit cards to payment forms currently results in a stuck loading state. Our engineering team is currently working to identify the cause and resolve the issue as quickly as possible
- identified Jan 15, 2026, 07:30 PM UTC
Currently, it appears that Authorize.net is returning errors and the payment form does not load. We are seeing errors returning from their systems. While they have not updated their status page yet, user's are reporting issue on https://downdetector.com/status/authorize-net/. We will continue to monitor and update as we learn more.
- identified Jan 15, 2026, 07:34 PM UTC
Payment Forms and PSS payments appear to be impacted. Please temporarily disable the org setting “Force Assessments Before Video”, or send direct video links if patients are having difficulty joining their video sessions.
- monitoring Jan 15, 2026, 08:21 PM UTC
Authorize.net payment forms are working now and we are continuing to monitor.
- resolved Jan 15, 2026, 09:03 PM UTC
Authorize.net payment form issues have been fully resolved.
Your product runs on more than Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services