Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

NetDirector - Integration Delays

Resolved after 2 hours 45 minutes, affecting Imports and EHR Integration, on January 23, 2026.

monitoring Jan 23, 2026, 06:33 PM UTC

A fix has been identified. We are working to push any integration messages that are backlogged. Please note that it may take some time for these Integration messages to process.

Started
Jan 23, 2026, 05:50 PM UTC
Resolved
Jan 23, 2026, 08:35 PM UTC
Duration
2h 45m
Detected by Pingoru
Jan 23, 2026, 05:50 PM UTC

Affected components

ImportsEHR Integration

Update timeline

  1. investigating Jan 23, 2026, 05:50 PM UTC

    Our integration partner, NetDirector, is currently experiencing firewall issues that may cause delays with integrations. We are working closely with their team to investigate and resolve the issue. We will provide updates as more information becomes available.

  2. monitoring Jan 23, 2026, 06:33 PM UTC

    A fix has been identified. We are working to push any integration messages that are backlogged. Please note that it may take some time for these Integration messages to process.

  3. resolved Jan 23, 2026, 08:35 PM UTC

    This incident has been resolved.

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