Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

NetDirector - Integration Delays

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a minor incident on January 23, 2026 affecting Imports and EHR Integration, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started: Jan 23, 2026, 05:50 PM UTC
Resolved: Jan 23, 2026, 08:35 PM UTC
Duration: 2h 45m
Detected by Pingoru: Jan 23, 2026, 05:50 PM UTC

Affected components

ImportsEHR Integration

Update timeline

investigating Jan 23, 2026, 05:50 PM UTC

Our integration partner, NetDirector, is currently experiencing firewall issues that may cause delays with integrations. We are working closely with their team to investigate and resolve the issue. We will provide updates as more information becomes available.
monitoring Jan 23, 2026, 06:33 PM UTC

A fix has been identified. We are working to push any integration messages that are backlogged. Please note that it may take some time for these Integration messages to process.
resolved Jan 23, 2026, 08:35 PM UTC

This incident has been resolved.