Is Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown down?
Last checked 2m agoNo active incidents. All 28 components operational.
Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown is operational right now. Last checked 2m ago; the most recent incident resolved 36d ago.
Real-time Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown status, recent outages, and incident history: pulled directly from Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown's official status page at status.mendfamily.com every 5 minutes. Pingoru tracks 28 Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown services and has captured 3 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown reports a new incident, free for 3 monitors, no credit card.
Amazon Web ServicesRecent outages & incidents
Past 90 days- ImportsEHR Integration
Timeline · 10 updates
- investigating · Sep 25, 2026, 12:07 PM UTC
NetDirector is currently experiencing an outage that may impact data transmission between Mend and the EHR.
- identified · Sep 25, 2026, 01:28 PM UTC
NetDirector has identified the issue and is working on a fix.
- identified · Sep 25, 2026, 03:44 PM UTC
NetDirector is beginning to restore services.
- identified · Sep 25, 2026, 05:37 PM UTC
NetDirector is still experiencing connectivity issues.
- identified · Sep 25, 2026, 05:57 PM UTC
From NetDirector: At this time, the disruption to NetDirector's services continues to remain partially resolved. Full restoration of service is ongoing, and we expect full resolution soon. Service will continue to actively be restored as quickly as possible. We will continue to provide updates as they are available.
- identified · Sep 25, 2026, 08:31 PM UTC
NetDirector update: NetDirector continues working hard to restore full functionality to our Healthcare integration environment. Our team continues to make progress towards full restoration.
- identified · Sep 26, 2026, 08:28 PM UTC
From NetDirector: NetDirector's healthcare integration continues to undergo extended maintenance. Please be advised, you may see temporary or partial restoration/cessation of functionality during this extended maintenance period. Our current estimates show service will be restored today, 9/26.
- identified · Sep 27, 2026, 04:19 PM UTC
From NetDirector: NetDirector has achieved a partial restoration of service, and we are seeing healthcare messages flowing through the majority of our ecosystem. We are continuing to perform extended maintenance to ensure all services are restored to 100% capacity. We are also processing a large backlog of messages. Please be advised, you may see temporary or intermittent delay/inaccessibility of select functionality during this extended maintenance period as we make further progress towards full resolution and queue reprocessing.
- monitoring · Sep 27, 2026, 06:07 PM UTC
From NetDIrector: At this time, the full NetDirector healthcare production environment has been restored. We are continuing to perform extended maintenance and enhanced monitoring to ensure all services are functioning as intended. We also continue to process a large backlog of messages. Please be advised, you may see temporary or intermittent delay/inaccessibility of select functionality during this extended maintenance period as we continue to monitor and troubleshoot any additional issues.
- resolved · Sep 27, 2026, 09:48 PM UTC
Data has been processing successfully since lunchtime today. Mend has reprocessed all failed messages where possible. Our teams will coordinate with affected customers to ensure any messages that failed between the EHR and NetDirector are reprocessed as quickly as possible.
Latest: Data has been processing successfully since lunchtime today. Mend has reprocessed all failed messages where possible. Our teams will coordinate with affected customers to ensure an…
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- Imports
Timeline · 3 updates
- identified · Sep 22, 2026, 03:10 PM UTC
Inbound integration performance is currently degraded. We are implementing a fix immediately.
- monitoring · Sep 22, 2026, 03:19 PM UTC
We have implemented a fix and continue to monitor.
- resolved · Sep 22, 2026, 08:11 PM UTC
Inbound integrations are operating normally.
Latest: Inbound integrations are operating normally.
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Timeline · 3 updates
- investigating · Aug 05, 2026, 04:17 PM UTC
We will post updates shortly.
- monitoring · Aug 05, 2026, 04:31 PM UTC
Root cause is resolved. We are monitoring until all services are fully restored
- resolved · Aug 05, 2026, 05:24 PM UTC
Full service has been restored and stable since approximately 12:30pm ET.
Latest: Full service has been restored and stable since approximately 12:30pm ET.
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Incident record
Since April 2026 · incident.io · 28 components checked every 5 minutesThe longest incident in the last year, NetDirector outage on September 25, 2026, ran for 2 days.
Most affected components, last 12 months
- Imports3
- EHR Integration2
- "Green Light" Patient Connection Indicator1
- Add or Update User Accounts1
- Connection Logging1
Latest incidents
- NetDirector outage
NetDirector is currently experiencing an outage that may impact data transmission between Mend and the EHR.
- Inbound integration performance
Inbound integration performance is currently degraded. We are implementing a fix immediately.
- Mend is experiencing slowdowns and outages on all services
We will post updates shortly.
- NetDirector outage ResolvedStarted Sep 25, 2026, 12:07 PM UTC · Resolved Sep 27, 2026, 09:48 PM UTC · 2d 9h
- Inbound integration performance ResolvedStarted Sep 22, 2026, 03:10 PM UTC · Resolved Sep 22, 2026, 08:11 PM UTC · 5h
- Started Aug 05, 2026, 04:17 PM UTC · Resolved Aug 05, 2026, 05:24 PM UTC · 1h 7m