Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

NetDirector Outage

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a major incident on November 5, 2025 affecting Imports and SSO and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Nov 05, 2025, 02:30 PM UTC
Resolved: Nov 05, 2025, 02:45 PM UTC
Duration: 15m
Detected by Pingoru: Nov 05, 2025, 02:30 PM UTC

Affected components

ImportsSSOPayment Capture / TransactionsExternal Video Vendor IntegrationsEHR Integration

Update timeline

investigating Nov 05, 2025, 02:30 PM UTC

Netdirector is currently facing a connection issue with their Data center. This may result in integration errors and may impact certain integrations within Mend. Users may experience delays or failures in integration-related activities. Our engineering team is working closely with NetDirector to identify the cause and resolve the issue as quickly as possible. We will provide more information when we can. Best, Mend Service Team
investigating Nov 05, 2025, 02:38 PM UTC

We are continuing to investigate this issue.
resolved Nov 05, 2025, 02:45 PM UTC

This incident has been resolved.