Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown incident

Integration Delays

Major Resolved View vendor source →

Is MendMD Down Right Now? Live MendMD Status & Outages | IsDown experienced a major incident on August 26, 2025 affecting EHR Integration, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 04:00 PM UTC
Resolved
Aug 26, 2025, 06:56 PM UTC
Duration
2h 56m
Detected by Pingoru
Aug 26, 2025, 04:00 PM UTC

Affected components

EHR Integration

Update timeline

  1. identified Aug 26, 2025, 04:00 PM UTC

    Our integration partner, NetDirector, is having networking issues. You may see delays in syncing data between your EHR and Mend. We will provide updates as we receive them.

  2. identified Aug 26, 2025, 04:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 26, 2025, 04:34 PM UTC

    A fix has been implemented and updates are being processed. We expect full recovery by the end of the hour.

  4. resolved Aug 26, 2025, 06:56 PM UTC

    NetDirector reports all networking issues have been resolved and service has been fully restored. All delayed updates have been processed.