Mend incident

Partial outage of Index services

Resolved after 2 hours 55 minutes, affecting Source File Matching and Lookup, on July 29, 2026.

investigating Jul 29, 2026, 10:59 AM UTC

We are currently experiencing a partial outage affecting Index services, which began at 08:49 AM UTC. Our team is actively investigating and working to resolve the issue as quickly as possible. We will post further updates as we make progress.

Started
Jul 29, 2026, 10:59 AM UTC
Resolved
Jul 29, 2026, 01:54 PM UTC
Duration
2h 55m
Detected by Pingoru
Jul 29, 2026, 10:59 AM UTC

Affected components

Source File Matching and Lookup

Update timeline

  1. investigating Jul 29, 2026, 10:59 AM UTC

    We are currently experiencing a partial outage affecting Index services, which began at 08:49 AM UTC. Our team is actively investigating and working to resolve the issue as quickly as possible. We will post further updates as we make progress.

  2. resolved Jul 29, 2026, 01:54 PM UTC

    Index services are fully operational again

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