Meevo Salon Software Outage History

Meevo Salon Software is up right now

Meevo Salon Software had 14 outages in the last 2 years totaling 97h 52m of downtime — averaging 0.6 incidents per month.

There were 14 Meevo Salon Software outages since October 14, 2025 totaling 97h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.meevo.com

Minor September 29, 2026

Online Booking Scan for Opening Intermittent Issues

Detected by Pingoru
Sep 29, 2026, 02:01 PM UTC
Resolved
Sep 29, 2026, 04:23 PM UTC
Duration
2h 21m
Affected: Online Booking
Timeline · 2 updates
  1. investigating Sep 29, 2026, 02:01 PM UTC

    We are currently investigating intermittent issues with Online Booking's Scan for Opening service. We are finding that some searches are returning 0 openings or a blank page when attempting to book appointments. We apologize for any inconvenience this has caused and are working to restore this as soon as possible.

  2. resolved Sep 29, 2026, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 16, 2026

Intermittent Phone and Live Chat Issues

Detected by Pingoru
Sep 16, 2026, 12:04 PM UTC
Resolved
Sep 16, 2026, 09:56 PM UTC
Duration
9h 52m
Timeline · 2 updates
  1. investigating Sep 16, 2026, 12:04 PM UTC

    We are currently experiencing intermittent technical difficulties with our phone and live chat systems. Alternatively, you can reach us by emailing [email protected] or joining our Facebook Community under Meevo > Help. Thank you, and we apologize for the inconvenience.

  2. resolved Sep 16, 2026, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

MeevoPay - Partial Payout Delay

Detected by Pingoru
Apr 27, 2026, 07:59 PM UTC
Resolved
Apr 27, 2026, 09:40 PM UTC
Duration
1h 41m
Affected: MeevoPay
Timeline · 2 updates
  1. identified Apr 27, 2026, 07:59 PM UTC

    Our sponsor bank has identified an issue impacting some MeevoPay accounts, resulting in delayed deposits that were scheduled for 4/27. Their engineering teams have been engaged and are working to resolve this issue. We will provide an update on the expected delay as soon as we have more information.

  2. resolved Apr 27, 2026, 09:40 PM UTC

    This issue has now been resolved. Customers impacted by delayed deposits can expect their payouts to arrive within 24 hours of the original delivery time.

Read the full incident report →

Major March 3, 2026

Potential Funding Delay - Federal Reserve

Detected by Pingoru
Mar 03, 2026, 04:06 PM UTC
Resolved
Mar 04, 2026, 01:38 PM UTC
Duration
21h 32m
Affected: WorldpayMeevoPayCardConnect
Timeline · 2 updates
  1. investigating Mar 03, 2026, 04:06 PM UTC

    MeevoPay has released all funding for yesterday's transactions. The federal reserve is experiencing a delay in the posting of the funds for some banking institutions and this will likely result in a delay. This appears is impacting all integrated processing - MeevoPay, WorldPay, and CardConnect Federal reserve service status - https://www.frbservices.org/app/status/serviceStatus.do

  2. resolved Mar 04, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 4, 2026

Textel Meevo Messenger Error

Detected by Pingoru
Feb 04, 2026, 04:35 PM UTC
Resolved
Feb 04, 2026, 05:05 PM UTC
Duration
30m
Affected: Textel
Timeline · 2 updates
  1. investigating Feb 04, 2026, 04:35 PM UTC

    We are receiving reports of a "Forbidden Status 403" error when attempting to message in Meevo Messenger using Textel. We are investigating the root cause and will update when we have identified the issue.

  2. resolved Feb 04, 2026, 05:05 PM UTC

    Textel has confirmed that this issue has been resolved. We are seeing messaging return to normal in Meevo Messenger. Thank you for your patience!

Read the full incident report →

Minor January 14, 2026

MeevoPay MeevoXchange 1/12 Deposit Reporting

Detected by Pingoru
Jan 14, 2026, 02:51 PM UTC
Resolved
Jan 15, 2026, 02:35 PM UTC
Duration
23h 43m
Affected: MeevoPay
Timeline · 2 updates
  1. investigating Jan 14, 2026, 02:51 PM UTC

    We are aware of an issue when trying to view the deposit details for the deposit on Monday 1/12. We have confirmed funding did go through successfully. Our teams are working to fix the data not showing in the MeevoXchange.

  2. resolved Jan 15, 2026, 02:35 PM UTC

    The information for the 1/12 deposit is now reflecting properly inside the MeevoXchange. Please reach out to our Merchant Services team at 973-402-9500 option 5 if you have any issues.

Read the full incident report →

Notice January 13, 2026

Integrations Partial Outage

Detected by Pingoru
Jan 13, 2026, 02:53 PM UTC
Resolved
Jan 13, 2026, 02:53 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 13, 2026, 03:18 PM UTC

    We are experiencing a widespread partial outage impacting integrations. We have identified the root cause and are working quickly to deploy a fix.

Read the full incident report →

Major December 2, 2025

WorldPay Processing Outage

Detected by Pingoru
Dec 02, 2025, 01:44 PM UTC
Resolved
Dec 02, 2025, 07:54 PM UTC
Duration
6h 10m
Affected: Worldpay
Timeline · 3 updates
  1. investigating Dec 02, 2025, 01:44 PM UTC

    WorldPay announced that there is an incident intermittently affecting transaction authorizations on the Integrated Payments platform. Some transactions may be intermittently declined. Worldpay technical resources are working to identify and resolve the issue.

  2. identified Dec 02, 2025, 05:05 PM UTC

    Worldpay technical teams have identified an internal network issue and are continuing to work to restore connectivity.

  3. resolved Dec 02, 2025, 07:54 PM UTC

    Worldpay technical teams resolved an internal network issue to restore service. Worldpay will continue to monitor the environment for stability.

Read the full incident report →

Minor November 10, 2025

Partial Service Degradation — Meevo Load Issues and Online Booking Links

Detected by Pingoru
Nov 10, 2025, 10:35 PM UTC
Resolved
Nov 11, 2025, 04:45 AM UTC
Duration
6h 9m
Affected: CA0 Server Performance and AccessNA0 Server Performance and AccessNA1 Server Performance and AccessNA2 Server Performance and Access
Timeline · 2 updates
  1. identified Nov 10, 2025, 10:35 PM UTC

    We are currently investigating an issue affecting some Meevo clients where the application may be slow to load if the cluster is not included in the URL. This may also impact certain Online Booking links. Our engineering team has identified the behavior and is actively working to restore full performance. Clients who include their cluster in the URL (e.g., na0.meevo.com or ca0.meevo.com) should not be impacted. Workaround: For troubleshooting and faster loading, clients can log in using their cluster-specific URL. As a general rule: - Tenant numbers starting in 1 → https://na0.meevo.com/login/[Tenant] - Tenant numbers starting in 2 → https://na1.meevo.com/login/[Tenant] - Tenant numbers starting in 5 → https://na2.meevo.com/login/[Tenant] - Tenant numbers starting in 3 → https://ca0.meevo.com/login/[Tenant] Our team is actively working to resolve the underlying issue to restore normal URL routing behavior.

  2. resolved Nov 11, 2025, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 3, 2025

MeevoPay Funding Delay

Detected by Pingoru
Nov 03, 2025, 02:55 PM UTC
Resolved
Nov 03, 2025, 09:48 PM UTC
Duration
6h 52m
Affected: MeevoPay
Timeline · 2 updates
  1. monitoring Nov 03, 2025, 02:55 PM UTC

    A technical issue with our payment processors was identified this morning and the issue is now resolved, but some deposits were scheduled to settle today may take a bit longer than expected to process. We apologize for any inconvenience this may have caused. Please reach out to Merchant Services at 973-402-8801 opt 5 if you do not receive funds by end of business day today.

  2. resolved Nov 03, 2025, 09:48 PM UTC

    A technical issue with our payment processors was identified this morning and the issue is now resolved, deposits should be received by end of day today. We apologize for any inconvenience this may have caused. Please reach out to Merchant Services at 973-402-8801 opt 5 if you do not receive funds by end of business day today.

Read the full incident report →

Major October 29, 2025

Latency Detected in NA2 & NA1

Detected by Pingoru
Oct 29, 2025, 08:04 PM UTC
Resolved
Oct 29, 2025, 08:46 PM UTC
Duration
42m
Affected: NA1 Server Performance and AccessNA2 Server Performance and Access
Timeline · 2 updates
  1. investigating Oct 29, 2025, 08:04 PM UTC

    We are currently investigating reported latency in NA2 & NA1 clusters of Meevo. We appreciate your patience while we work to resolve this as soon as possible.

  2. resolved Oct 29, 2025, 08:46 PM UTC

    Services have been restored to normal. Thank you again for your patience while we worked to resolve.

Read the full incident report →

Major October 20, 2025

AWS Outage - Phones & Live Chat Impacted

Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 20, 2025, 08:36 PM UTC
Duration
6h 18m
Affected: Meevo Offices
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 02:17 PM UTC

    Amazon Web Services is having a large scale outage that is causing intermittent issues with phone calls and live chat. To open a ticket with Support, please email us at [email protected]. We appreciate your patience at this time.

  2. resolved Oct 20, 2025, 08:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 15, 2025

Phone System Outage

Detected by Pingoru
Oct 15, 2025, 04:46 PM UTC
Resolved
Oct 15, 2025, 11:05 PM UTC
Duration
6h 19m
Affected: Meevo Offices
Timeline · 5 updates
  1. investigating Oct 15, 2025, 04:46 PM UTC

    We are currently experiencing an issue affecting inbound and outbound calls. Our technical teams have been notified and are actively investigating the cause to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. In the interim, our email and chat channels remain available for support.

  2. investigating Oct 15, 2025, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 15, 2025, 08:06 PM UTC

    Our phone provider is currently working to restore full inbound and outbound calling functionality. We appreciate your patience and understanding and will provide additional updates as soon as they are available.

  4. monitoring Oct 15, 2025, 10:00 PM UTC

    We haven’t received official confirmation that the issue has been fully resolved yet, but we are beginning to successfully connect calls. We’ll continue to provide updates until we can confirm full resolution. Thank you again for your patience and understanding as we worked through this issue.

  5. resolved Oct 15, 2025, 11:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 14, 2025

WorldPay Funding Delay

Detected by Pingoru
Oct 14, 2025, 04:01 PM UTC
Resolved
Oct 14, 2025, 09:39 PM UTC
Duration
5h 37m
Affected: Worldpay
Timeline · 3 updates
  1. investigating Oct 14, 2025, 04:01 PM UTC

    There is an incident which is causing a delay in Core Settlement for multiple Worldpay platforms. Worldpay technical resources are working to identify and resolve the issue. Please be aware this does not affect MeevoPay or CardConnect processing. We will add any updates as WorldPay provides them.

  2. identified Oct 14, 2025, 04:03 PM UTC

    Update from WorldPay: Third-party technical resources continue to work to resolve the issue. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery. Further updates will be provided as more information becomes available.

  3. resolved Oct 14, 2025, 09:39 PM UTC

    From WorldPay: A subset of ACH settlement files from October 11-13, 2025, were not processed as expected due to an issue at a third-party bank, resulting in a funding delay for some merchants. Merchants receiving ACH files totalling less than $1M will receive funds today, but the deposit will occur later than the usual processing time. Merchants being sent ACH files totalling more than $1M will receive their funds tomorrow, October 15 (federal guidelines do not allow same-day settlement over $1M). Worldpay is working with the third-party bank in question to fully identify the root cause to help prevent similar recurrences.

Read the full incident report →