Medusa incident

Builds degraded

Resolved after 45 minutes, affecting Build & Deploy, on October 28, 2026.

monitoring Oct 28, 2026, 12:26 PM UTC

We've now introduce a more permanent fix to deal with the increased event load.

Started
Oct 28, 2026, 12:14 PM UTC
Resolved
Oct 28, 2026, 01:00 PM UTC
Duration
45m
Detected by Pingoru
Oct 28, 2026, 12:14 PM UTC

Affected components

Build & Deploy

Update timeline

  1. investigating Oct 28, 2026, 12:14 PM UTC

    We're currently investigating an issue with our build pipeline where processing builds are delayed.

  2. investigating Oct 28, 2026, 12:21 PM UTC

    We've introduced a fix to resolve the delay in our build pipeline. Culprit is still to be determined.

  3. identified Oct 28, 2026, 12:25 PM UTC

    We've identified the reason for the delay. A burst of events caused the queue to build up a huge backlog that delayed processing significantly.

  4. monitoring Oct 28, 2026, 12:26 PM UTC

    We've now introduce a more permanent fix to deal with the increased event load.

  5. resolved Oct 28, 2026, 01:00 PM UTC

    This issue has been resolved.

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