Medusa Outage History

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Medusa had 4 outages in the last 2 years totaling 1h 30m of downtime, averaging 0.2 incidents per month.

There were 4 Medusa outages since August 18, 2026 totaling 1h 30m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.medusajs.com

Minor September 30, 2026

New deployments not succeeding

Detected by Pingoru
Sep 30, 2026, 10:18 AM UTC
Resolved
Sep 30, 2026, 11:08 AM UTC
Duration
50m
Affected: Build & Deploy
Timeline · 4 updates
  1. investigating Sep 30, 2026, 10:18 AM UTC

    We are currently investigating an issue with new deployments not succeeding. Existing production deployments are not affected.

  2. investigating Sep 30, 2026, 10:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 30, 2026, 10:25 AM UTC

    Issue has been resolved and new deployments are going through; we are now looking into the culprit.

  4. resolved Sep 30, 2026, 11:08 AM UTC

    Previous fix resolved the issue and deployments have fully recovered. We are now working on strengthening this part of our infrastructure.

Read the full incident report →

Minor September 16, 2026

Cloud dashboard currently unavailable

Detected by Pingoru
Sep 16, 2026, 04:20 PM UTC
Resolved
Sep 16, 2026, 04:28 PM UTC
Duration
8m
Affected: Dashboard
Timeline · 3 updates
  1. investigating Sep 16, 2026, 04:20 PM UTC

    We are currently investigating this issue. Customer applications are not affected.

  2. identified Sep 16, 2026, 04:20 PM UTC

    We have identified the issue and are rolling out a fix now.

  3. resolved Sep 16, 2026, 04:28 PM UTC

    This incident has been resolved. The issue was with a faulty migration. No data was impacted.

Read the full incident report →

Minor August 18, 2026

Issue with new deployments

Detected by Pingoru
Aug 18, 2026, 01:59 PM UTC
Resolved
Aug 18, 2026, 02:19 PM UTC
Duration
19m
Affected: Build & Deploy
Timeline · 2 updates
  1. monitoring Aug 18, 2026, 01:59 PM UTC

    We've identified an issue with new deployments not completing successfully. A fix is currently being rolled out, and we are monitoring for resolution.

  2. resolved Aug 18, 2026, 02:19 PM UTC

    The issue has been resolved and deployments are completing successfully again. Production workloads were not impacted, as this only affected new deployments. The culprit to the issue was a missing database migration containing a queried column in deployment pipeline.

Read the full incident report →