Medusa incident

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Minor Resolved View vendor source →

Medusa experienced a minor incident on September 16, 2026 affecting Dashboard, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 04:20 PM UTC
Resolved
Sep 16, 2026, 04:28 PM UTC
Duration
8m
Detected by Pingoru
Sep 16, 2026, 04:20 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 16, 2026, 04:20 PM UTC

    We are currently investigating this issue. Customer applications are not affected.

  2. identified Sep 16, 2026, 04:20 PM UTC

    We have identified the issue and are rolling out a fix now.

  3. resolved Sep 16, 2026, 04:28 PM UTC

    This incident has been resolved. The issue was with a faulty migration. No data was impacted.