Medius experienced a critical incident on August 14, 2026 affecting Cloud21, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud21
Update timeline
- investigating Aug 14, 2026, 06:15 AM UTC
Customers on Cloud21 may have problems connecting to AP Automation. We are investigating the issue.
- resolved Aug 14, 2026, 07:10 AM UTC
Access to AP Automation is restored for all customers.