Medius experienced a critical incident on August 13, 2026 affecting Cloud30, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud30
Update timeline
- investigating Aug 13, 2026, 06:07 PM UTC
Customers on Cloud30 may have problems connecting to AP Automation.
- resolved Aug 13, 2026, 06:44 PM UTC
Access to AP Automation is restored for all customers.