Medius experienced a critical incident on April 28, 2026 affecting Cloud10, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud10
Update timeline
- investigating Apr 28, 2026, 12:10 PM UTC
Customers on Cloud10 may have problems connecting to AP Automation. We are investigating the issue.
- resolved Apr 28, 2026, 12:12 PM UTC
Access to AP Automation is restored for all customers.