Medius incident

Connect(US) - Performance Degradation

Major Resolved View vendor source →

Medius experienced a major incident on April 24, 2026 affecting Dynamics 365 FO and Dynamics 365 BC and 1 more component, lasting 14h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 04:32 PM UTC
Resolved
Apr 25, 2026, 07:12 AM UTC
Duration
14h 40m
Detected by Pingoru
Apr 24, 2026, 04:32 PM UTC

Affected components

Dynamics 365 FODynamics 365 BCDynamics Ax 2012NetSuiteSAP

Update timeline

  1. identified Apr 24, 2026, 04:32 PM UTC

    We are currently experiencing a performance degradation in the Cloud Connectors platform affecting the US region. The issue seems to be related to Multiservice issues on cloud provider side in East US region.

  2. resolved Apr 25, 2026, 07:12 AM UTC

    This incident has been resolved.