Medius incident

Cloud13 - Outage

Critical Resolved View vendor source →

Medius experienced a critical incident on June 10, 2026 affecting Cloud13, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 02:10 PM UTC
Resolved
Jun 10, 2026, 02:33 PM UTC
Duration
23m
Detected by Pingoru
Jun 10, 2026, 02:10 PM UTC

Affected components

Cloud13

Update timeline

  1. investigating Jun 10, 2026, 02:10 PM UTC

    Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.

  2. resolved Jun 10, 2026, 02:33 PM UTC

    Access to AP Automation is restored for all customers.