Medius experienced a critical incident on June 9, 2026 affecting Cloud13, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud13
Update timeline
- investigating Jun 09, 2026, 12:31 PM UTC
Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
- resolved Jun 09, 2026, 12:57 PM UTC
Access to AP Automation is restored for all customers.