Medius incident

Expense - Potential issues adding cards to users

Major Resolved View vendor source →

Medius experienced a major incident on October 16, 2025 affecting Expense, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 11:21 AM UTC
Resolved
Oct 16, 2025, 02:40 PM UTC
Duration
3h 18m
Detected by Pingoru
Oct 16, 2025, 11:21 AM UTC

Affected components

Expense

Update timeline

  1. identified Oct 16, 2025, 11:21 AM UTC

    Dear users, Admins may experience issues when adding Expensya cards to users. Our team has identified the cause and is actively working on a fix. We appreciate your patience and understanding.

  2. resolved Oct 16, 2025, 02:40 PM UTC

    Dear users, The incident has been resolved. Thank you for your patience. Best regards