Medius experienced a notice incident on October 21, 2025 affecting Cloud02 and Cloud03 and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud02Cloud03Cloud04Cloud08Cloud10Cloud13Cloud14Cloud17Cloud18Cloud20
Update timeline
- investigating Oct 21, 2025, 05:47 PM UTC
We’re currently investigating an issue that can cause some users to experience problems when clicking links in emails sent from our service. The issue is related to routing between our domain and the e-mail provider for our system. We’ll share an update as soon as it’s resolved.
- resolved Oct 21, 2025, 06:02 PM UTC
This incident has been resolved.