Medius incident

Cloud30 - Performance Degradation / Partial Outage

Major Resolved View vendor source →

Medius experienced a major incident on October 24, 2025 affecting Cloud30, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 02:25 PM UTC
Resolved
Oct 24, 2025, 05:25 PM UTC
Duration
2h 59m
Detected by Pingoru
Oct 24, 2025, 02:25 PM UTC

Affected components

Cloud30

Update timeline

  1. investigating Oct 24, 2025, 02:25 PM UTC

    We are currently investigating a performance degradation and partial outage affecting a subset of customers.

  2. investigating Oct 24, 2025, 02:40 PM UTC

    We’ve implemented initial adjustments and are continuing to monitor the situation.

  3. monitoring Oct 24, 2025, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 24, 2025, 05:25 PM UTC

    This incident has been resolved.