Medius experienced a major incident on November 18, 2025 affecting Expense, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 09:13 AM UTC
Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,
- monitoring Nov 18, 2025, 09:51 AM UTC
Dear Users, Good news — we believe the incident has been resolved. Both Web and mobile Apps should now be operating normally. Our teams will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding throughout this issue. Sincerely,
- resolved Nov 18, 2025, 10:15 AM UTC
Dear users, This incident has been resolved. Thank you again for your patience.