Medius incident

Expense - Performance degradation

Minor Resolved View vendor source →

Medius experienced a minor incident on November 24, 2025 affecting Expense, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 08:45 AM UTC
Resolved
Nov 24, 2025, 12:33 PM UTC
Duration
3h 48m
Detected by Pingoru
Nov 24, 2025, 08:45 AM UTC

Affected components

Expense

Update timeline

  1. identified Nov 24, 2025, 08:45 AM UTC

    Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,

  2. monitoring Nov 24, 2025, 11:33 AM UTC

    Dear Users, Good news — we believe the incident has been resolved. Both Web and mobile Apps should now be operating normally. Our teams will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding throughout this issue.

  3. resolved Nov 24, 2025, 12:33 PM UTC

    Dear users, This incident has been resolved. Thank you again for your patience