Medius experienced a minor incident on December 31, 2025 affecting Capture (Europe), lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Capture (Europe)
Update timeline
- investigating Dec 31, 2025, 08:21 AM UTC
We are currently observing performance degradation in Capture this morning. So far, we have identified a disturbance in the underlying compute infrastructure. We actively investigating the issue.
- identified Dec 31, 2025, 08:29 AM UTC
We have restarted the faulty infrastructure and are beginning to observe restoration of our service throughput.
- resolved Dec 31, 2025, 12:09 PM UTC
Capture service is fully operational. Whole backlog was processed.