Medius incident

Capture – APA Integration Broken After Latest Release

Major Resolved View vendor source →

Medius experienced a major incident on March 4, 2026 affecting Capture (Europe) and Capture (US), lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 09:23 PM UTC
Resolved
Mar 05, 2026, 12:02 AM UTC
Duration
2h 39m
Detected by Pingoru
Mar 04, 2026, 09:23 PM UTC

Affected components

Capture (Europe)Capture (US)

Update timeline

  1. investigating Mar 04, 2026, 09:23 PM UTC

    After the release of the new version, the Capture integration with APA became broken. Adding an incoming invoice to APA Inbox and sending it to the workflow is currently not working. We are actively investigating the issue.

  2. identified Mar 04, 2026, 09:49 PM UTC

    We identified a regression that broke the integration and are preparing a rollback to restore service.

  3. identified Mar 04, 2026, 10:04 PM UTC

    The rollback is currently in progress.

  4. identified Mar 04, 2026, 10:46 PM UTC

    The rollback has been completed, and the integration has been fully restored. We are now processing the previously failed invoices.

  5. monitoring Mar 04, 2026, 11:19 PM UTC

    We have processed 75% of the backlog. However, we have identified cases that cannot be automatically restarted and require manual patching.

  6. monitoring Mar 05, 2026, 12:02 AM UTC

    85% of backlog was procees.

  7. resolved Mar 05, 2026, 12:02 AM UTC

    This incident has been resolved.