Medius incident
Capture – Exporting invoices from Capture to MediusGo not working
Affected components
Update timeline
- investigating Mar 06, 2026, 09:27 AM UTC
We are experiencing an issue with exporting invoices from Capture to MediusGo. Almost all invoices sent to workflow after 07:45 CET are impacted. We are actively investigating the issue.
- identified Mar 06, 2026, 09:33 AM UTC
We have identified that one of the infrastructure components is in an impaired state. Unfortunately, a restart did not help. We are continuing our investigation.
- identified Mar 06, 2026, 10:43 AM UTC
We are still working on fixing the faulty infrastructure component.
- identified Mar 06, 2026, 12:43 PM UTC
We are continuing to work on resolving the faulty infrastructure component. We managed to restore operation, but it eventually entered an unpaired state again.
- monitoring Mar 06, 2026, 02:18 PM UTC
The fix has been applied. We are processing the backlog of failed invoices. At the same time, we are monitoring the system’s stability.
- resolved Mar 06, 2026, 03:54 PM UTC
This incident has been resolved.
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