Medius incident

Cloud17, Cloud30, Cloud34 – Performance Degradation

Major Resolved View vendor source →

Medius experienced a major incident on March 30, 2026 affecting Cloud17 and Cloud30 and 1 more component, lasting 17h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 05:20 PM UTC
Resolved
Mar 31, 2026, 10:25 AM UTC
Duration
17h 4m
Detected by Pingoru
Mar 30, 2026, 05:20 PM UTC

Affected components

Cloud17Cloud30Cloud34

Update timeline

  1. investigating Mar 30, 2026, 05:20 PM UTC

    We are currently investigating performance degradation affecting a subset of customers on Cloud17, Cloud30, and Cloud34 in the US region. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

  2. resolved Mar 31, 2026, 10:25 AM UTC

    This incident has been resolved.