Medius experienced a critical incident on June 2, 2026 affecting Cloud13, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud13
Update timeline
- investigating Jun 02, 2026, 08:36 AM UTC
Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
- resolved Jun 02, 2026, 09:04 AM UTC
Access to AP Automation is restored for all customers.