Medius experienced a critical incident on May 19, 2026 affecting Cloud13, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud13
Update timeline
- investigating May 19, 2026, 12:37 PM UTC
Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
- resolved May 19, 2026, 01:04 PM UTC
Access to AP Automation is restored for all customers.