Medius incident

Cloud26 - Outage

Critical Resolved View vendor source →

Medius experienced a critical incident on May 12, 2026 affecting Cloud26, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 05:36 AM UTC
Resolved
May 12, 2026, 06:02 AM UTC
Duration
25m
Detected by Pingoru
May 12, 2026, 05:36 AM UTC

Affected components

Cloud26

Update timeline

  1. investigating May 12, 2026, 05:36 AM UTC

    Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.

  2. resolved May 12, 2026, 06:02 AM UTC

    Access to AP Automation is restored for all customers.