Medius incident

Data platform (EU) - Outage in Reporting

Ongoing since 10:42 AM UTC, affecting Data Platform (EU).

investigating Nov 09, 2026, 10:42 AM UTC

We are currently experiencing intermittent issues affecting report generation and data retrieval in the EU region. Customers in this region may encounter delays or timeouts when accessing reports. This has been identified as being caused by a confirmed incident with the Azure Databricks SQL component in the region. Our team is actively monitoring the situation and working with Databricks as they resolve the issue. We will provide updates as more information becomes available.

Started
Nov 09, 2026, 10:42 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 09, 2026, 10:42 AM UTC

Affected components

Data Platform (EU)

Update timeline

  1. investigating Nov 09, 2026, 10:42 AM UTC

    We are currently experiencing intermittent issues affecting report generation and data retrieval in the EU region. Customers in this region may encounter delays or timeouts when accessing reports. This has been identified as being caused by a confirmed incident with the Azure Databricks SQL component in the region. Our team is actively monitoring the situation and working with Databricks as they resolve the issue. We will provide updates as more information becomes available.

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