Mediafly incident

Navigation Outage on Engagement

Ongoing since 03:16 PM UTC, affecting Engagement: Web Viewer & Devices.

identified Oct 29, 2026, 03:51 PM UTC

We have identified the issue. A fix has been rolled out. Some users will need to sign out and back in again to resolve their nav loading.

Started
Oct 29, 2026, 03:16 PM UTC
Resolved
Ongoing
Duration
● 43m
Detected by Pingoru
Oct 29, 2026, 03:16 PM UTC

Affected components

Engagement: Web Viewer & Devices

Update timeline

  1. investigating Oct 29, 2026, 03:16 PM UTC

    We’re investigating an issue affecting Engagement that may cause the left-hand navigation menu to appear blank or missing for some users.

  2. identified Oct 29, 2026, 03:51 PM UTC

    We have identified the issue. A fix has been rolled out. Some users will need to sign out and back in again to resolve their nav loading.

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