Resolved after 1 hour 3 minutes, affecting SMS Messaging, on December 8, 2025.
Dear Customers and Partners, The outage affecting inbound SMS messages has now been resolved and new messages are being received as normal. Any messages received during the interruption were queued and are currently being processed for delivery. Kind regards, MaxoTel
Affected components
Update timeline
- identified Dec 08, 2025, 04:42 AM UTC
Dear Customers and Partners, We are aware of an upstream issue affecting some inbound SMS messages to virtual mobile numbers. Outbound SMS messaging and MaxoSIM services are not affected. The upstream carrier’s engineers are working to correct the issue, however we do not have an ETA on resolution. We will supply any updates or ETAs as soon as we receive them. We thank you for your patience while the upstream issue is resolved. Kind regards, MaxoTel
- resolved Dec 08, 2025, 05:45 AM UTC
Dear Customers and Partners, The outage affecting inbound SMS messages has now been resolved and new messages are being received as normal. Any messages received during the interruption were queued and are currently being processed for delivery. Kind regards, MaxoTel
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